5. Terminating a tenancy
5.1 Bringing a tenancy to an end
On giving or receiving notice to bring a tenancy to an end, you should provide a tenant with general written guidance as to what steps need to be taken to prepare the property for the final checkout, handover of keys and other matters. You should draw the tenant’s attention to any specific clauses or obligations within the tenancy agreement relating in particular to proposed deductions from the tenancy deposit but also, for example, to specified standards of cleaning etc.
If you serve a notice on a tenant to terminate a tenancy you must comply with the prescribed time limits. There should be a system in place to monitor the response from a tenant regarding the vacation of a property when notice has been served.
For agents only
You should inform a client landlord, promptly and in writing, of the receipt of a lawful notice from a tenant.
Where a tenant does not vacate a property on the due date, you should make reasonable efforts to ascertain the tenant’s intentions as soon as practicable and before instigating possession proceedings through the courts.
For agents only
Where a tenant does not vacate a property on the due date, you should advise the client landlord promptly and co-operate fully and promptly with legal advisers acting for, or appointed on behalf of, client landlords.
Where appropriate, you must take steps to notify any legal protection or expenses insurer.
All keys and fobs relating to the tenanted property should be received or collected on the day the tenancy terminates.
Evicting tenants can be expensive and time consuming. Landlords may want to consider taking out legal expenses insurance. The Landlord Law DIY Eviction Guide provides a cost effective alternative.